2022 Customer Strategy & Planning

Catch up on our previous conferences. Click on the conference below to watch the Keynotes, Workshops & Technology Showcases. Full access to these videos is part of your Forum Membership. To access these videos, register or log in by clicking My Account at the top of this page. If you do not have the access you expect please email advice@theforum.social.

Gold Sponsor
Lesley Cooil, North Yorkshire County Council - Quality Individual 2022 Case Study

Published on 27 April 2022

Lesley Cooil, North Yorkshire County Council - Quality Individual 2022 Case Study

Lesley Cooil from North Yorkshire Council has reinvigorated calibration with each meeting having a clear focus to deliver improvement not just consistency.

Comments (0)Number of views (71)

Author: Leanne McNamee

Categories: Library, Awards Case Studies

Tags:

Print