Job vacancies

If you would like a job posted please contact us below with full details and a suitable logo - don't forget contact information for applicants to apply and relevant close date for the role.

"As we’ve recognised along with other organisations is that there is a lot of vacancies within the market now making it really challenging to recruit into our planning team. We still really struggled to get applicants with the relevant skills. We shared the roles we currently had available to The Forum jobs page, and we saw a massive spike in applicants." Alix Corden, Scheduling Manager, VitalityHealth

The Art of Storytelling

Phil Anderson, The Forum leads a brief keynote on “The Art of Storytelling” then a panel discussion where practical examples of understanding the difference you can make, and how to engage and influence others is discussed with some of this year’s judges and finalistsGraham Watson from Capita Regulated Services and Scott Budding from Calabrio.

Partnerships

Karl Fletcher, Novuna  brings to life their partnership with Verint around the benefits of a full WEM (Workforce Enterprise) solution.

Knowledge Sharing

Hear from Claire Boys-Layton from NFU Mutual on their award winning Engaging Knowledge Management journey. 

Forum Focus with Fournet

Achieving Big Gains in Customer Experience Without Big Budgets
Join Adam Clough from FourNet as he shares the story of how a major Central Government organisation transformed its contact centre performance through strategic Workforce Optimisation—without investing in new technology or increasing headcount.

Raising Standards

This is a chance to understand The AA’s award story in the round and the benefits this has delivered for customers, colleagues and the company.

Focus on the Customer

Hear Margot Vanwynendaele share the award-winning story from Trainline on how a new telephony system allows teams to focus on the customer.

Perfect Parnerships

 Centrical and Capita Customer Experience talk around what makes a “Perfect Partnership

2025 Innovation of the Year - Brightwell Pensions

Hear from the overall Innovation Award winner Brightwell Pensions.
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Advertise your role

If you would like to post a job listing please contact either
The Forum – Jobs
t: 0333 123 5960
 
or

Dave Vernon - Director
t: 07956 497 800