Best Practice Guides

Take a look at our full range of Best Practice Guides - outstanding books that bring together highlights from our extensive online member library of best practice materials. Designed not only to inspire, but also to identify practical insight and provide toolkits and hot tips, we intend our resources to help you to raise standards across the industry. Packed with case studies, research, thought leadership and supplier listings, this is the year-round resource that contains the jewels of the year’s best practice.
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Planning for COVID-19 Series 3: Shaping the Future

Planning for COVID-19 Series 3: Shaping the Future

Planning for COVID-19 Series 3: Understanding our customer

Planning for COVID-19 Series 3: Understanding our customer

Planning For COVID-19 Series 3: What are the top challenges organisations face right now?

Planning For COVID-19 Series 3: What are the top challenges organisations face right now?

Planning for COVID-19 Series 2: 365 Days Later

Planning for COVID-19 Series 2: 365 Days Later

Planning for COVID-19 Series 2: The new flexibility challenge - temporary versus permanent solutions

Planning for COVID-19 Series 2: The new flexibility challenge - temporary versus permanent solutions

Planning for COVID-19 Series 2: What do we know and what will be different?

Planning for COVID-19 Series 2: What do we know and what will be different?

Planning for COVID-19 Series 1: Lessons Learned

Planning for COVID-19 Series 1: Lessons Learned

Planning for COVID-19 Series 1: Revisiting Homeworking

Planning for COVID-19 Series 1: Revisiting Homeworking

Planning for COVID-19 Series 1: Thinking beyond now and future business continuity

Planning for COVID-19 Series 1: Thinking beyond now and future business continuity

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