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Webinar: Transform Data into Actionable Insights in partnership with Sabio

Webinar: Transform Data into Actionable Insights in partnership with Sabio

Tuesday 20th October, 12:00

Event date: 20/10/2026 12:00 - 13:00 Export event

Learn how AI-powered insights can elevate quality, efficiency and customer satisfaction

As AI becomes a key driver of contact centre transformation, the quality and accessibility of your data have never been more important. Join Sabio to discover how to overcome common data challenges, move beyond standard reporting, and unlock deeper insights that support smarter decisions and better AI outcomes. Plus, see Sabio's Workforce AI reporting capabilities in action and learn how to turn your data into a strategic advantage.

During the webinar discover:

  • Data challenges in the cloud
    • Explore the common data and reporting challenges organisations face when moving to CCaaS platforms.
  • Going beyond Out of The Box
    • Delve into how combining data from multiple sources creates richer operational and customer insights.
    • The road to success needs BI and CX expertise together
  • AI-Powered Interaction Performance
    • See how AI-powered reporting can accelerate analysis and insight generation.
    • Explore advanced reporting capabilities designed specifically for contact centre operations.
    • Understand how organisations are using data and AI together to drive better business outcomes.

Register now to learn how data, analytics and AI can help you unlock faster, more strategic insights.

Speakers

Phil Anderson
CEO
The Forum

Don MacDonald
Implementation Consultant
Sabio

Daisy O'Grady
Lead Data Consultant
Sabio

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