Upcoming Webinars

These webinars are hosted by The Forum or in association with our partners. Register for the upcoming webinars below. New webinars will be added here as they are added to the calendar.

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Virtual Best Practice Showcase – Planning

Tuesday 9th July. 12:00

The Forum announced its Innovation, Partner, and Best Practice Award winners at the end of April 2026 and now comes the opportunity to understand “What” sits behind these award stories and what these Organisations, Teams and Individuals are doing to Raise Standards in their Customer Operations. The 2026 Best Practice Virtual Showcase brings together award‑winning teams, innovators, and industry leaders to share how they are raising standards in customer operations.

12:00	Introduction from Donna Whyman, Customer Operations Specialist at The Forum
12:05	Presentations from Award winning stories on this topic
12:35	Q&A
12:45	Session Ends