We are currently updating our CRM software so the forms on our website may not work correctly.

If you want to book a place on our training or conferences, please email events@theforum.social and we will process your request.

Apologies for any inconvenience.

Upcoming Webinars

These webinars are hosted by The Forum or in association with our partners. Register for the upcoming webinars below. New webinars will be added here as they are added to the calendar.

Catch up with past webinars.

By registering for a partner webinar you are consenting to sharing your information with them. If you do not receive joining instructions for a webinar please email events@theforum.social.

Case Study 2017: Thomas Cook: Building excellent teams and gaining credibility

Case Study 2017: Thomas Cook: Building excellent teams and gaining credibility

See the full Case Study

Key Results

  • Employee engagement up from 33% to 64% in a year
  • Forecast accuracy: variance cut from 20% to just 5%
  • Actual data now used to drive forecasts rather than 'gut-feel'
  • Reps given ability to plan their own time off in lieu
  • Greater visibility of scheduling process
Comments (0)Number of views (209)

Author: Leanne McNamee

Categories: Library, Planning & Resourcing, Awards Case Studies

Tags:

Print