Operational Team Leader & Manager Learning Programme

The aim of this learning programme is to support the operational Team Leaders and Managers understand the key dynamic of operational effectiveness and basic planning principles. Focusing on the “Power of 1 & The Shrinkage Wheel”, the difference each person can make to the achievement of organisational objectives, customer outcomes and colleague experience through effective influencing skills. The programme is designed around on-demand virtual learning modules, which can be interacted with over the duration of the programme. To further embed the learning, support sharing of ideas and promote a transformation of understanding - optional virtual tutorial workshops with The Forum specialist team can be added. Prices start at £75 per person.

 
On successful completion of this programme delegates will become Professionally Accredited at the Foundation Level. 

Capacity Planning Assisted Learning Pathway

Published on 27 November 2022

Capacity Planning Assisted Learning Pathway

Virtual Learning

After this course, you will understand; the core formulas and concepts behind capacity planning, helping you understand how different channels, tasks, and behaviours shape the numbers you rely on. It shows which measures must be forecasted, how to account for variability, and how to build plans that balance service, cost, and performance. It also explores how to use capacity models for scenario planning, enabling faster decisions, better preparedness, and more confident operational control.

Assisted Learning Pathway

  • Kick off with a virtual learning week, 1-2 hours each day.  
  • For the following months, you dig deeper, opting in to as much support as you require: specialist online learning modules, videos or case studies and discussion, with dedicated tutors for every cohort.
  • Join us for final workshop at the pathway end, where you come together as a group for further training, to crystallise your new network and plan the next stage of your development journey.
  • Gain accreditation and a certificate at the end of the programme, if you opt in to the full programme of learning, with a Certificate of Commendation for those who achieve outstanding results!
  • All at the standard price of just £1,295+VAT per person - to support you in making change happen in your workplace. 

Have a look at the core modules for this pathway. You will also have additional material as part of your pathway.

Price
Price £1295
*All prices exclude VAT

Enquiry Form

Is this course right for you? To speak to a course leader, call us on 0333 123 5960. To book your place complete the form below.

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Categories: The Planning Forum, Workshops, ALP Capacity Planning, Forecasting & Budgets

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