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Operational Team Leader & Manager Learning Programme

The aim of this learning programme is to support the operational Team Leaders and Managers understand the key dynamic of operational effectiveness and basic planning principles. Focusing on the “Power of 1 & The Shrinkage Wheel”, the difference each person can make to the achievement of organisational objectives, customer outcomes and colleague experience through effective influencing skills. The programme is designed around on-demand virtual learning modules, which can be interacted with over the duration of the programme. To further embed the learning, support sharing of ideas and promote a transformation of understanding - optional virtual tutorial workshops with The Forum specialist team can be added. Prices start at £75 per person.

 
On successful completion of this programme delegates will become Professionally Accredited at the Foundation Level. 

2021 Innovation & Transformation Awards: FIS Group

Published on 27 April 2021

2021 Innovation & Transformation Awards: FIS Group

Learning Culture at FIS Global
Career progression is now at the heart of this organisation’s culture, with a passion to drive learning and development. A playbook of next steps is embedded into their operating model, with metrics and review points, putting colleagues at the centre of their strategy for customer service.

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