One-day Workshops

Benefit from face-to-face interaction on these one-day workshops, which include a free group mentoring call after 6-10 weeks. Often run in-house, some are scheduled as public courses, like Telling a Story with Numbers.

 

James Brooks

Published on 04 September 2019

James Brooks

James Brooks, Innovation Principal at Capita

James has 16+ years’ contact centre experience, serving in numerous analytical and technology based roles. His current areas of focus lie in emerging and disruptive technology and the application of AI and Machine Learning to enhance customer experience.

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Author: Leanne McNamee

Categories: Conferences, 2020 Judges

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