Benefit from face-to-face interaction on these one-day workshops, which include a free group mentoring call after 6-10 weeks. Often run in-house, some are scheduled as public courses, like Telling A story with Numbers.
This small discussion group is the chance to share experiences in gaining value from Speech & Text Analytics, especially in managing quality and improving customer experience and end-to-end processes. This group is for practitioners working in customer operations and there is no charge for members or other guests. Get in touch if you are a supplier or consultant and would like to be part of any future activities.
Categories: Networking Groups
Categories: The Professional Planning Forum, Networking Groups
This Insight and Power BI networking group provides an opportunity to discuss ideas with like minded professionals. In this session you can choose between two topics.
- Power BI & MI Reporting
- Delivering value with insight
Share your ideas, techniques and challenges, and learn from others.
Categories: The Data, Analytics & Insight Forum, Networking Groups
This networking group is designed for those from the Railway industry, bringing together different operators to discuss current challenges, new ideas and solutions. Previous sessions have been attended by: LNER, Eurostar, South Western Railway, South Eastern Railway and ScotRail.
This small discussion group is the chance to share experiences in gaining value from Knowledge Management and automated assistants, to support a better customer and colleague experience. This group is for practitioners working in customer operations, whether contact centres, back office, branch or field operations. There is no charge for members or other guests, but is not open to consultants or suppliers at this stage. Get in touch if you would like to be part of any future activities.
Categories: The Quality & Customer Experience Forum, Networking Groups