Understanding the benefits of working at a strategic level. These webinars are designed to help everyone in analytical roles become a more active contributor to their organisation’s strategy, to gain a place at the top table.
Published on 24 April 2023
Carrina Erdos has taken QA beyond the Contact Centre at L&Q. Developing processes for improvement with a commitment to customer service and delivery.
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Categories: Library, Operational Improvement, Awards Case Studies
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