2025 Best Practice Guide
Raising Standards

Scheduling & Wellbeing Modules

Scheduling is much more than creating shifts, so we have designed a series of webinars to explore the opportunities in developing the right flexibility strategy for your business.

2025 Awards Case Study: Transforming service with smart innovation

Published on 12 June 2025

2025 Awards Case Study: Transforming service with smart innovation

A few years ago, British Gas Homecare knew they had a problem. Their systems were old, and their processes were slow. They spent too much time fixing things by hand instead of providing great service. Customers needed reliable support, especially when it came to heating and hot water issues. But the tools in place weren’t up to the task. Something had to change.

Read more

Comments (0)Number of views (208)

Author: Leanne McNamee

Categories: Library, Awards Case Studies

Tags:

Print