MI & Insight Modules

Learn the best practice principles to help you move from data, through analysis to providing actionable insight which is in demand across your business.

Published on 15 May 2023

Technology Showcase: QStory

Powering Game Changing Contact Centres. QStory will be showing you how to use next level automation to supercharge agent engagement and unlock maximum performance.

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Author: Leanne McNamee

Categories: Library, Planning & Resourcing, Improvement & Quality, Data, Analytics & Insight, 2023 CSP Videos

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