Learn the best practice principles to help you move from data, through analysis to providing actionable insight which is in demand across your business.
Learn how decisions are made, utilise behavioural preferences and identify the preferences of those we want to influence. After this course you will;
Categories: The Quality & Customer Experience Forum, One-day Workshops, Influencing Skills
Learn techniques and explores coaching in the context of feedback and performance improvement as colleague, mentor or manager. After this course, you will;
Categories: The Quality & Customer Experience Forum, One-day Workshops, Feedback & Coaching
Learn how to create your own stakeholder map and communication plan, teaching you basic influencing skills to help you succeed. After this course, you will;
Categories: The Professional Planning Forum, One-day Workshops, Stakeholder Engagement
This one-day training workshop is the opportunity for you to discuss the benefits and implications of different approaches and learn about the critical factors to consider. Use this course to help you determine what approach to develop in your own operation.
Categories: The Professional Planning Forum, The Data, Analytics & Insight Forum, One-day Workshops, Telling a Story with Numbers