Impactful Professional Modules

Learn how to act like the professional you are and develop key influencing and communication skills, with the confidence to move you from job to career. 

Influencing Skills

Published on 16 June 2022

Influencing Skills

Hosted by Phil Anderson

Being able to influence the decision of others is a key skill for all professionals. In this module, learn the basic approaches which will allow your audience to process information in their own way, using their beliefs and memories to deliver great outcomes. This module will help you to:

 - Learn the difference between Tell, Ask ad Influence
 - Understand the importance of stakeholder mapping
 - Use different communication styles to influence and inform

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Categories: Operational Team Leader Modules

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