Case Studies Modules

Find out how other organisations transformed the way they worked. Learn from almost 20-years of Innovation Award case studies, to take away practical ideas for your own workplace. These case studies are available for Members only please register on the website to view.

1-Day Feedback & Coaching for analysts

Date TBC

Learn techniques and explores coaching in the context of feedback and performance improvement as colleague, mentor or manager. After this course, you will;

Understand the role of feedback and be able to articulate best practice
Have developed and practised coaching skills
Know how to use coaching style questions to deliver feedback

Categories: The Quality & Customer Experience Forum, One-day Workshops, Feedback & Coaching