2025 Best Practice Guide
Raising Standards

Case Studies Modules

Find out how other organisations transformed the way they worked. Learn from almost 20-years of Innovation Award case studies, to take away practical ideas for your own workplace. These case studies are available for Members only please register on the website to view.

David Bruce

Business Consultant (Data Science)
 

Richard Laidlaw

Head of Planning, MI & Change

Sainsbury’s Bank & Argos Financial Services

Michelle Gough

Head of Capacity Planning & Scheduling

Yorkshire Ambulance Service

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Categories: 2021 Judges

Kevin Richardson

Business Innovation & Customer Experience Lead

NHS Business Services Authority

Jacqueline Spencer

Vendor Relationship Manager

Worldpay from FIS

Angela McCarthy

Enterprise Planning Lead

Three Ireland

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Categories: 2021 Judges

Fola Olafare

Contact Centre Manager

Transport for London

Gillian Stevenson

Head of Home Service Planning

Sky PLC

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Categories: 2021 Judges

Jas Thiara

Head of Group Workforce Planning & Optimisation

Severn Trent Water

Diane Norton

Forecasting & Capacity Manager

RSA

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