Capacity Planning Modules

Learn how capacity models fit into the planning cycle and how this helps influence budget decisions and support implementation of strategy by linking commercial plans to resourcing.

Free Webinar: Rethinking Operations Sponsored by Verint

Published on 15 October 2020

Free Webinar: Rethinking Operations Sponsored by Verint

Hosted on 15th October 2020

Event date: 15/10/2020 12:00 - 13:00 Export event

Rethinking Operations – why NOW is the time to build on your foundations

All customer operations have had to deal with significant challenges in 2020. Whilst as an industry we have responded well to the global situation, many organisations are still making do with inefficient processes, gaps in data and the disruptive consequences for people management.

This will become unsustainable as we move forward into 2021. Join this webinar to discuss and discover:

 - How becoming more proactive now can help create flexibility and success in the future
 - The real, key lessons from 2020 and how can we use this learning to build momentum for 2021 and beyond
 - What new skills are needed to ensure operational management practices engage our employees and empower our leaders

This must attend webinar, will cover best practices across the industry - as well as what to avoid.

Our webinar partner, Verint, would like to share details on webinars, best practice and thought leadership as well as how their solutions may be able to support your goals. By registering I consent for my registration details to be passed to the webinar partner Verint. Once shared these details will be subject to the Verint privacy policy and I may withdraw my consent at any time.

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