Capacity Planning Modules

Learn how capacity models fit into the planning cycle and how this helps influence budget decisions and support implementation of strategy by linking commercial plans to resourcing.

1-Day Influencing Skills for Analysts & Managers

Date TBC

Learn how decisions are made, utilise behavioural preferences and identify the preferences of those we want to influence. After this course you will;

Understand the concept of influencing vs manipulation
Be able to apply social styles and six key principles to aid influencing
Appreciate how humans make decisions
Take away methods to try in the workplace