Capacity Planning Modules

Learn how capacity models fit into the planning cycle and how this helps influence budget decisions and support implementation of strategy by linking commercial plans to resourcing.

Andy Springall

Published on 08 October 2021

Andy Springall

Andy Springall: Head of Sales, Service and Energy at Utility Warehouse. After 10 years working for Orange and subsequently EE in Regional retail, marketing and Contact centre leadership roles I moved into the Utilities sector where I Headed up Customer Service for Co-op Energy moving to an Operations Director role with a start up energy company before joining Utility Warehouse two and a half years ago. A passion for service and transformation. For my sins, a Derby County fan! 

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