Learn how capacity models fit into the planning cycle and how this helps influence budget decisions and support implementation of strategy by linking commercial plans to resourcing.
Published on 26 June 2025
When DHU Healthcare, a not-for-profit Community Interest Company that provides NHS services in the Midlands, were looking to modernise the telephone system for its NHS 111 service, they were looking for more than just a tech supplier.
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Author: Leanne McNamee
Categories: Library, Awards Case Studies
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