Capacity Planning Modules

Learn how capacity models fit into the planning cycle and how this helps influence budget decisions and support implementation of strategy by linking commercial plans to resourcing.

Free Webinar: Enabling your business to deliver workforce agility with Anaplan

Hosted 27th January 2022

The ability to attract and retain qualified talent remains a top concern for most business leaders and executives, but these challenges have been compounded by the pandemic, causing shifts in the workplace, people moving between and out of jobs, and rising salaries and wages.

Join our webinar to discover the best way to eliminate siloed planning and foster real-time collaboration across your business functions. Phil Anderson and Anaplan Vice President, HR Practice Rupert Bader will discuss how you can:  

 - Save time and costs by eliminating cumbersome spreadsheets

 - Bring transparency to your workforce and manage key metrics for talent costs

 - Create a comprehensive, up-to-date digital model of your organisation to streamline workforce planning and increase business impact and resilience

 - Drive engagement and collaboration on talent and budget decisions that are aligned with business strategy and priorities

Talent continues to be one of the biggest risks and costs to many organisations today, with all eyes on HR to effectively utilise data to ensure the workforce aligns with objectives for business growth and success. HR and workforce planning must become dynamic, continuous, and an extension of strategic, operational, and financial plans.

Planning for Covid-19 Series 3: Part 3, shaping the future

1st December 2021, 12:00

There feels to be an endless list of challenges, from high attrition, unpredictable customer demand and pressure to deliver against old targets, so how can we lift our heads out of the detail and think strategically? This live webinar will look at practical ways of keeping one eye on today, with another on the future, helping you to gain confidence with your forecasting as you shape the future.
 - Understand the top challenges and practical ideas to manage these better.
 - Learn engagement techniques to drive understanding and learning.
 - Hear the latest thought leadership from across the industry

Free Webinar: Planning For Covid Series 3 Understanding our customer

26th October 2021, 12pm

Understanding our customer. Historical seasonality and demand profiles have changed making forecasting harder than ever. How can we identify short-term changes to long-term trends? 
 - Understand the current top challenges from across the industry.
 - Hear how different organisations are approaching these with new and innovating ideas.

Free Webinar: Planning For Covid Series 3 What are the top challenges organisations face right now?

28th Sept 2021, 12:00

The Planning for Covid-19 series 3 will again share real-life examples of the challenges along with practical ideas to limit the impact and even prevent these from happening.
 - Understand the current top challenges from across the industry.
 - Hear how different organisations are approaching these with new and innovating ideas.

Free Webinar - Critical Workforce Planning: Getting the Right Care to the Right Place at the Right time. Sponsored by Anaplan

24th June 2021, 15:00

How to Leverage Workforce Planning to Build Resilience and Organizational Agility 

To save lives and help people access appropriate care within 7 minutes across a 3,500 square miles area, 24/7 is no easy feat. It requires finely tuned operations that are accurately staffed and coordinated, whilst serving the community with optimal deployment of ambulances and paramedics. 

Join us on Thursday 24th June for a conversation with Steve West, Director of Planning and Performance Forecasting at South Central Ambulance Service (SCAS), on the growing importance of having a robust workforce plan to deliver safe and reliable care for patients. Hear how Connected Planning has improved SCAS’s ability to plan against the realities of the pandemic, and their ability to meet key KPIs.

During this webinar, you’ll discover how your organisation can become more agile by:
 - Building a planning model that links from the demand through to resource needs
 - Integrating models to see direct impact of extra demand, and 
 - Driving and improving everyday operations with continuous planning.

Managing Assumptions - Module 2

Hosted on 27th November 2020 By David Preece

Module 2 - Learn how variation and change in our assumptions is natural and expected and how to illustrate this to your stakeholders
 - See different ways of using data visualisation to educate stakeholders on the variability of assumptions
 - Understand different methodologies to include factors such as business experience and external factors into your assumptions

Managing Assumptions - Module 1

Hosted on 27th November 2020 By David Preece

Module 1 - Understand the need for everyone to realise the importance of managing your assumptions and how targets can drive behaviour
 - Consider the importance of assumptions in your models
 - Understand how creating shared ownership of assumptions will help with buy-in

Operating models, routing strategies and skill design - Module 2

Hosted on 13th November 2020 by David Preece

Module 2 - The conclusion of our module on call routing strategies.  In this module you will
 - Look at Call Purity vs Occupancy vs Specialisation
 - Learn how to use COS diagrams to illustrate the effects of routing plans
 - View the Routing Toolkit

Operating models, routing strategies and skill design - Module 1

Hosted on 13th November 2020 by David Preece

Module 1 - An introduction to call routing strategies and how they support different operating models and the benefits and pitfalls for each approach.       
 - Issues encountered when planning for Multiskilled environments
 - Understanding the purpose of multiskilling in your organisation
 - Balancing different perspectives

Free Webinar: The power of partnerships in association with Intradiem

Hosted on 5th November 2020

 - The power of partnerships: learn how to link Strategic Planning through to on-the-day planning, responding quickly to change and accelerating results
 - Strategic Planning, implementing the strategy creating the right operating model
 - Planning & analysis, day-to-day challenges becoming opportunities
 - Planning for wellbeing, creating meaningful work and a respectful culture

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