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2025 Awards Case Study: Customer service that works

Published on 26 June 2025

2025 Awards Case Study: Customer service that works

When Wheatley Housing and Content Guru first started working together, it wasn’t just about upgrading a phone system. Wheatley, Scotland’s largest housing, care, and property management group, had a clear goal: to make life easier for its customers. They needed a system that worked for them—not one they had to work around. And that’s where Content Guru came in.

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Author: Leanne McNamee

Categories: Library, Awards Case Studies

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