Planning for COVID-19

Webinar Series

Planning for COVID-19

The COVID-19 pandemic has impacted all of us, the changes and impacts will continue for some time. It’s during times like this when you need you remember that you are part of a community of best practice, so don’t be alone. The Forum is your friendly, safe environment for sharing ideas, top tips and pitfalls to avoid. In this time of uncertainty its important that we collaborate and work together, bringing together ideas and use this time as an opportunity to learn and continue to raise standards.

We have designed three short series of learning academy modules, along with a top-tips & pitfalls to avoid for homeworking webinar and then a virtual networking group to help you. Phil Anderson has written an article about some of the considerations you might need to make.

To view series 1 and 2 you need to log in to the website. Click on My Account at the top right to register or log in.

Published on 20 July 2021

Transformation & Partnership in technology and outsourcing

Watch on-demand videos

This is your chance to learn from Awards finalists from Skipton & NICE and Sainsbury’s Bank & Webhelp. These partnerships show what can be done by working together and learning from each other.

Understand more about what’s happening in other organisations and sectors.
Learn how collaboration means you get full value from a partnership and using the support that is available can be such an advantage.
See how an outside view can mean new ideas giving great results for the company and your customers.

Understand more about what’s happening in other organisations and sectors.

Skipton Building Society and NICE demonstrated how to unlock the potential of workforce management and support a huge rise in the capability of the planning, with tangible benefits for the business.

Sainsburys Bank and WebHelp demonstrated an outstanding client-outsourcer partnership, with the WebHelp’s exceptional focus on looking beyond just cost benefit, adding real, further value for the bank, including new work on analytics.