Planning for COVID-19

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Planning for COVID-19

The COVID-19 pandemic has impacted all of us, the changes and impacts will continue for some time. It’s during times like this when you need you remember that you are part of a community of best practice, so don’t be alone. The Forum is your friendly, safe environment for sharing ideas, top tips and pitfalls to avoid. In this time of uncertainty its important that we collaborate and work together, bringing together ideas and use this time as an opportunity to learn and continue to raise standards. 

 We have designed three short series of learning academy modules, along with a top-tips & pitfalls to avoid for homeworking webinar and then a virtual networking group to help you. Phil Anderson has written an article about some of the considerations you might need to make. 

To view series 1 and 2 you need to log in to the website. Click on My Account at the top right to register or log in. 

Partner Article: Sensée Creates 500 New Work-from-Home Contact Centre Roles

Published on 13 July 2021

Partner Article: Sensée Creates 500 New Work-from-Home Contact Centre Roles

Sensée, the work-from-home specialist, is creating 500 new permanent and temporary positions to meet the growing demand for homeworking staff.

The vacancies are for Customer Contact Advisors, Team Managers and back office staff to work for new and existing clients. Start dates are immediate.

Applications from people of all backgrounds, levels of experience, gender and age are welcome. Contact centre experience is preferred but not essential. Customer service and other job-specific training is provided.  

Sensée is the UK’s only 100% work-from-home contact centre specialist with fully-employed homeworkers.  The company has 17 years experience of operating and refining its homeworking model and manages customer contacts on behalf of many household brands as well as a number of Government departments.

"We are delighted to announce these new permanent and temporary roles in response to the growing demand for work-from-home personnel” said Paul Whymark, Chief Operating Officer of Sensée. “A vast number of people have experienced the benefits of homeworking during lockdown and many are now considering their options as organisations contemplate a full time return to the office. We predict a major surge in demand for full and part time homeworking careers where people can balance work with their other daily tasks and priorities.”

Candidates can apply today for the new roles at www.sensee.co.uk

ENDS

About Sensée

Sensée helps well-known UK organisations — such as government agencies, Bupa, Ageas and Allianz Partners — improve their business performance and provide brilliant customer service. Uniquely, our award-winning team of 1400 service advisers (as well as our support and management staff) are employed and work entirely from home, handling enquiries over the phone as well as via email, webchat, text and social media.  Sensée’s UK-wide recruitment reach and remote employee-centric ecosystem create accessible careers for people anywhere, and sustainability for our planet and communities.... while our secure working practices ensure that we are FCA authorised as well as ISO accredited.

www.sensee.co.uk

For further information contact: 

Michael Gray
tel: +44 (0)7785 705587
e-mail: michael.gray@sensee.co.uk

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Author: Leanne McNamee

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