Wednesday 27th September, 13:30 - 15:00

Thursday 14th December, 14:00 - 15:30

This small discussion group is the chance for practitioners to share experiences in gaining value from all facets of your Contact Centre Routing Platform including – IVR, Chatbots, Webchat, Email, Asynchronous Messaging etc to support a better customer and colleague experience across all channels in your organisation. 

We send Outlook invites for these groups so your email will be shared with other members of the group.