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Find out how other organisations transformed the way they worked. Learn from almost 20-years of Innovation Award case studies, to take away practical ideas for your own workplace.They will be scheduled through the year and you can submit your interest at any point.

Free Webinar: The Agents' Voice - hear what they have to say

Published on 22 October 2020

Free Webinar: The Agents' Voice - hear what they have to say

Hosted on 22nd October 2020

Research findings that will surprise you

QStory will share with you recently conducted research with Contact Centre agents to understand what really drives them, why they move jobs, what makes them happy, what they think makes the customer happy and why they want to stay with their employer.

Join QStory's COO Fiona Coleman and Customer Success Manager, Tony D'Cruze are joined by Marcus Hickman from Davies Hickman and special guest Martin Teasdale.

By registering for this webinar you are agreeing with sharing your contact details with QStory.

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Author: Leanne McNamee

Categories: Capacity Planning Recording, Forecasting & Analysis Recording, Scheduling & Wellbeing Recording, MI & Insight Recording, Impactful Professional Recording, Quality & Improvement Recording, Operational Effectiveness Recording, Case Studies Recording, Strategy Analyst Recording, Partner Webinar Recording

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