Awards Judging Panel 2022

Andy Doughty

Andy Doughty

Planning and Bid Architect Manager

Serco

Carol Roberts

Carol Roberts

Head of Operations

Sainsbury's Bank and Argos Financial Services

Chris Wilkinson

Chris Wilkinson

CX Strategic Resource Manager

LNER

David Bruce

David Bruce

Business Consultant (Data Science)
 

David Edwards

David Edwards

Resource Planning Director

Capita 

David McGuire

David McGuire

Head of Retail Workforce Planning and Operational Insights

AXA

Diane Norton

Diane Norton

Forecasting & Capacity Manager

RSA

Emma Bain

Emma Bain

Head of Planning (Sales)

BT-EE

Eoin Power

Eoin Power

Director of Planning

BT - EE

Fiona Thomas

Fiona Thomas

Sr. Planning Manager, Home Service

Sky

Fola Olafare

Fola Olafare

Contact Centre Manager

Transport for London

Gabi Stedman-Braun

Gabi Stedman-Braun

Performance Manager

DAS

Graham Collman

Graham Collman

Head of Planning & Reporting

BT Pensions

Harnish Patel

Harnish Patel

BI Manager

Dwr Cymru Welsh Water

Ivan Smith

Ivan Smith

Comms, Development & Insight 

Motability Operations

Jacqueline Spencer

Jacqueline Spencer

Vendor Relationship Manager

Worldpay from FIS

Jas Thiara

Jas Thiara

Head of Group Workforce Planning & Optimisation

Severn Trent Water

Jenny Hayes

Jenny Hayes

Head of Resource Planning

RSA

Karen Scott

Karen Scott

Senior Tactical Manager 

Sky

Kevin Richardson

Kevin Richardson

Business Innovation & Customer Experience Lead

NHS Business Services Authority

Kirsty Ringer

Kirsty Ringer

Quality Professional

Previous Quality Manager of the Year

Liz Vosper

Liz Vosper

Senior Manager, Knowledge Management 

The Open University

Llaura Hughes

Llaura Hughes

Communications and Development Manager

Motability Operations

Lorna Norris

Lorna Norris

Head of Resource Planning

IRIS Software & Services

Lynette Martin

Lynette Martin

Head of Planning,

Capita Regulated Services

Maddi Krishnan

Maddi Krishnan

Head of Resource Planning

VitalityHealth

Mark Elliott

Mark Elliott

Head of Distribution Planning and Strategy

Skipton Building Society

Richard Brimble

Richard Brimble

Managing Director

Understanding & Learning Ltd

Richard Laidlaw

Richard Laidlaw

Head of Planning, MI & Change

Sainsbury’s Bank & Argos Financial Services

Richard Moore

Richard Moore

Enterprise Analytics Leader

Anglian Water

Sarah Foley

Sarah Foley

Head of Customer Service

North Yorkshire County Council

Scott Budding

Scott Budding

Head of WFO

Sabio

Scott Clifford

Scott Clifford

Senior Director Global Workforce Planning and Strategic Insights

Worldpay from FIS

Timothy Bell

Timothy Bell

Customer Experience Manager

Hitachi Capital

Tom Lowe

Tom Lowe

Strategic Change Manager

e.on Energy Solutions Ltd

Zoe Smy

Zoe Smy

Planning & Resourcing Manager

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