Quality & Customer Experience Awards

2023 Winners & Finalists

Winners
  • Quality & Improvement Team of the Year - Water Plus
  • Learning & Development Team of the Year - Novuna
  • Knowledge Management Team of the Year - Anglian Water
  • Rising Star - Suzanne Reay, Ocado
  • Quality Manager of the Year - Carrina Erdos, L&Q
  • Knowledge Manager of the Year - Arianne Buhari, Utility Warehouse
  • L&D Professional of the Year - Kulvinder Manak, Loop

2022 Winners & Finalists

Winners
  • Quality Team of the Year is Water Plus
  • Knowledge Management Team of the Year is Very Group
  • The Quality Transformation award was won by Openreach 
  • The Rising Star Award was presented to Sidra Ayaz at Loop
  • Learning & Development Professional of the Year is Haley Fritz, FIS
  • Quality Analyst of the Year is Lesley Cooil, North Yorkshire County Council
Highly Commended
  • Esther Blakelock, Northumbrian Water

2021 Winners & Finalists

Winners
  • Knowledge Manager of the Year - Liz Vosper, The Open University
  • L&D Team of the Year - Loop 
  • Forum Hero Award - Gabi Stedman-Braun, DAS

2020 Winners & Finalists

Winners
  • Manager of the Year: Kevin Richardson, William Hill
  • Team of the Year: Motability Operations
  • Team of the Year: npower