Winners
- Rising Star Award: Phil Timney, RSA 
 - Analyst of the Year: Lisa Hammersley, RSA 
 - Manager of the Year: Jamie Campbell, LV= 
 - Branch Planning Team Award: Lloyds Banking Group 
 - Planning Team of the Year: Capita Life & Pensions
 - The Forum Hero Awards: Benedicte Frew, Skipton Building Society & Jas Thiara, Severn Trent Water

Highly Commended by judges
 - Analyst: Dean Hurrell, LV=
 - Analyst: Graham Watson, Capita Life & Pensions 
 - Manager: Dan Lowrie, North East Ambulance Service 
 - Team: The Open University