Field Planning

1st Dec 2021, 09:30 - 11:00

National Conference 2021

Virtually 1st to 5th November

This year our National Conferences for Planning, Insight & Customer Experience will be held virtually across the week of 1st November, to be as accessible as possible to everybody.

National Conference Community Connection 2021

9th November, Crewe Hall

Our Community Connection face-to-face event will be on Tuesday, 9th November at Crewe Hall, Crewe from 8.30 until 5.00, COVID regulations permitting.

It is our first face-to-face national event for over 2 years and places are strictly limited, to ensure safe use of the space. They will be allocated on a first-come basis.  

We will hold your membership places until 15th October, after that date we will open places to  a waitlist. We recommend that you confirm your places before this date.


About us

As an independent association established since 2000, we offer a trusted space for professionals in contact centre, field service, back office or retail operation. Benchmark against the best in class and learn from innovators and pioneers.

Learning Academy

On-demand modules

We have a wide range of virtual modules that you can view at your own pace.

Covid-19 Webinar Series 2

You have a community of support at The Forum. See the series of free webinars to help you through this unusual situation.

Conferences

National Conferences 2021
w/c 1st November Virtually and 9th November face-to-face
Annual conferences dedicated to the needs of their communities.

Customer Strategy & Planning 2021
Catch up on the highlights
Learn first-hand from practitioners and business leaders who are delivering successful change.

Get in touch
The Forum,
PO Box 173
High Peak
SK17 1DL

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