Business Systems

Business Systems

Contact: Amanda Sibley
T: 0208 326 8326
E: contact@businesssystemsuk.com
W: www.businesssystemsuk.co.uk

Address: 
462 London Road, 
Isleworth, 
Middlesex, 
TW7 4ED

Business Systems (UK) Ltd specialises in providing innovative Workforce Optimisation and Customer Insight technologies to Contact Centres. Throughout our 30+ years of providing technology in this market, we’ve built an impressive reputation for implementing best-fit solutions and processes to unlock effective answers to customer and employee challenges. Our solutions range from: 

  • Call Recording and Call Data Management 
  • Analytics of Customer Interactions and Feedback 
  • Cloud Contact Centre Solutions 
  • Back Office Workforce Optimisation 
  • Workforce Management 
  • Quality Monitoring 
  • Robotic Process Automation 

We represent some of the most recognised global innovators in the industry (NICE, NICE inContact, Redbox, Calabrio) as well as developing our own technology.

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About us

As an independent association established since 2000, we offer a trusted space for professionals in contact centre, field service, back office or retail operation. Benchmark against the best in class and learn from innovators and pioneers.

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Customer Strategy & Planning 2020
28th Sept - 9th Oct, Virtually
Learn first-hand from practitioners and business leaders who are delivering successful change.

National Conferences 2019
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