Contact: Amanda Sibley
T: 0208 326 8326
E: contact@businesssystemsuk.com
W: www.bslgroup.com

Address: 
462 London Road, 
Isleworth, 
Middlesex, 
TW7 4ED

Business Systems specialises in providing mission critical Enterprise Communications Solutions, providing Monitoring & Compliance and Workforce Engagement Management technology along with the underlying Cloud Communications software and infrastructure. 

Our professional services team work closely with customers such as Bulb Energy, Royal London and UK Power Networks. We represent organisations such as
NICE, NICE inContact and Calabrio as well as developing our own technology. Our solutions range from:

• Workforce Management
• Cloud Contact Centre as a Service (CCaaS)
• Call Recording
• Speech Analytics
• Robotic Process Automation
• Unified Communications as a Service (UCaaS)
• Back-Office Workforce Optimisation
• Quality Monitoring

Case Study Links

• https://bslgroup.com/about/case-studies/equiniti-workforce-management-wfm/
• https://bslgroup.com/about/case-studies/equiniti-speech-analytics/
• https://bslgroup.com/about/case-studies/zen-internet/
• https://bslgroup.com/about/case-studies/uk-power-networks-workforce-management-wfm/
• https://bslgroup.com/about/case-studies/royal-london/

On-Demand Partner Videos

• BSL Top Tips Video Series – Preference Based Scheduling. Watch now
• Free Webinar – Top Challenges Contact Centres Face Around Scheduling & Forecasting And How To Overcome Them. Watch now
• Free Webinar: A Journey Worth Taking Sponsored By Business Systems. Watch now