Welcome to our Jobs Page at The Forum 

Welcome to our jobs page.  

If you would like a job posted please email jobs@theforum.social with full details and a suitable logo - don't forget contact information for applicants to apply. This is a free service for Forum members - a charge applies for non-members - contact us for info.

In association with

Industry Operations Analyst

21 August 2020

Industry Operations Analyst

Derbyshire with some remote / homeworking

A rare opportunity has arisen for an Industry Operations Analyst to join a scaling Midlands based organisation.
Reporting to the Head of Operations, you will be responsible for the delivery and outcome focus for the analytics for billing, settlements, dataflows and metering.

Working within an established team, you will be responsible for:
• Taking ownership of the analytical projects and processes within a dynamic team.
• Although you won’t have any direct line management responsibility, this position is an opportunity to work within and take the lead of a small team.
• Interrogating data to source information to resolve issues within the wider team and to identify areas that require support.

You will ideally be:
• Experienced in working within a gas settlements environment.
• A methodical problem solver with a keen eye for detail.
• Able to articulate, share and create new ideas and solutions.
• A great team player who is happy to share knowledge.
• An excellent communicator at all levels as this role will require you to speak with both with internal and external stakeholders.

This is an exciting opportunity to be a part of a growing organisation who have a great culture and have huge ambition.

The role will be a fantastic opportunity to engage with a forward thinking team who are thriving.

To apply for this position please forward a copy of your CV to: mail@douglas-jackson.com or visit us at: http://www.douglas-jackson.com. We will acknowledge receipt of your CV and if we are able to progress your application then a consultant will be back in touch with you to discuss your application and interest in more detail.

Follow us on Twitter @callcentrejobs1

Douglas Jackson are a specialist recruitment consultancy and executive search company, working to hire exceptional talent for Executive, Managerial and skilled practitioner level appointments. Working in partnership with customer focused organisations, we offer a professional, trusted and quality service, to identify, attract and hire talented professionals within Operations, Strategy, Customer Experience, Intelligence, Customer Insight, Sales, Customer Service, Resource Planning, Data, Analytics, Programmes, Change, Transformation, Digital, Contact Centre and Customer Contact.

Douglas Jackson are working as an Employment Agency in respect of this vacancy.

All applicants must be eligible to live and work in the UK and or territory/location specified. We will not be able to enter any discussions or offer any assistance regarding sponsorship.


About us

As an independent association established since 2000, we offer a trusted space for professionals in contact centre, field service, back office or retail operation. Benchmark against the best in class and learn from innovators and pioneers.

Learning Academy

On-demand modules

We have a wide range of virtual modules that you can view at your own pace.

Covid-19 Series

You have a community of support at The Forum. See the series of free webinars to help you through this unusual situation.


Customer Strategy & Planning 2020
28th Sept - 9th Oct, Virtually
Learn first-hand from practitioners and business leaders who are delivering successful change.

National Conferences 2019
Catch up on the highlights
Annual conferences dedicated to the needs of their communities.

Get in touch
The Forum,
67 Europa Business Park,
Birdhall Lane,
Stockport, SK3 0XA

Copyright © 2020 - All Rights Reserved - theforum.social