Verint

Contact: info.emea@verint.com
Website: www.verint.com
LinkedIn: www.linkedin.com/company/verint/

Verint® is a leader in Customer Experience (CX) Automation. The world’s most iconic brands—including more than 80 of the Fortune 100 companies—use Verint Open Platform and our team of AI-powered bots to achieve AI Business Outcomes, Now™ across the enterprise.

With Verint, organisations can meet the challenges posed by continued growth in the number of customer interactions and higher customer expectations for elevated CX. Since hiring more workers and increasing workforce expenses are not sustainable, organisations need AI-powered platforms to help them drive CX Automation to achieve their strategic objectives and quickly realise significant ROI.

Press Releases:

• https://www.verint.com/press-room/2024-press-releases/verint-wins-ai-breakthrough-award-for-best-virtual-agent-solution/

Blogs:

• https://www.verint.com/blog/why-unified-data-is-critical-for-successfully-elevating-cx/
• https://www.verint.com/blog/why-happy-agents-mean-happy-customers/
• https://www.verint.com/blog/5-ways-bank-branch-workforce-planners-improve-cx-while-managing-costs/

Research Report:

• https://www.verint.com/resources/open-ccaas-advantage-report/

New Product Videos:

• https://www.verint.com/resources/verint-timeflex-demo/
• https://www.verint.com/resources/verint-interaction-wrap-up-bot/