2022 Innovation & Transformation Awards: BT-EE-Plusnet Planning Live Case Study

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Transforming planning for our people and customers

Making working patterns easy to support true work-life balance is the aim of this planning transformation. Using robotics and automation to improve the effectiveness and speed of processes, advisors feel like they are being cared for.

2022 Innovation & Transformation Awards: Sky Home Service Live Case Study

2022 Innovation & Transformation Awards

Engaging engineers and transforming field planning at Sky Home Service

Ground breaking work by planning, and a pioneering relationship with Oracle on WFM, support a collaborative transformation that is data-led and is evolving lifestyle working patterns for a diverse, new generation of field engineers.