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2026 Customer Strategy & Planning Virtual

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Gain accreditation for your learning from conference by watching some sessions and telling us what you have learned and what you will do differently on this form.

Gold Sponsor

Planning & Insight in Field & Branch Operations

Learn how to apply the whole planning cycle, from capacity to scheduling & real-time, with the chance to explore further your role and where it fits in.

After this session, you will understand;

- The key drivers of performance and how to explain them
- How to set up effective data, reporting & comms plans
- Crucial elements of a good plan and their impacts, including shrinkage, models & forecasting

SilverPlus Sponsors

Silver Sponsors