Opening Keynote

Introduction to get you ready for a full day of learning and Opening Keynotes from Phil Anderson, The Forum on Reset | Redefining Customer Strategy & Planning, Huw Jones & Keith Barrow from our Gold Sponsor Verint talking about how to understand technology and customer outcomes, Victoria Butcher, Aldermore will help us think about resetting ourselves before resetting organisations  and Alex Gold, OVO Energy looking at the Strategic Brain and Operational Heart.

2026 Awards Announcement

Relive the night we announced the 2026 Awards Winners