2024 Spring Customer Strategy & Planning (Virtual)

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Published on 20 July 2021

Box Set: Operational Effectiveness & Readiness

Introduction: Learn how to determine the optimal approach and build an operational playbook, in order to improve your Real-Time function and tactical planning framework.

After this course, you will understand;

 - The role of Real-Time and how to add most value as analysts
 - The predictability/impact of events. How to set effective triggers and actions
 - How to analyse your flexibility demands and manage shrinkage

Exercises

Click on the links to download the exercises

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