Building on their award-winning real-time model the Capability Transformation and Planning teams worked together to conceive and develop 3Cal, a tool that the whole business can use to plan activity with customer or colleague impact, so that it is visible and built into the forecast and plan.

• See how collaboration has helped all stakeholders feel heard and understood and the benefits this has driven. 
• Discover how reporting shows the effectiveness of the calendar and the impact of events not booked in.