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"As we’ve recognised along with other organisations is that there is a lot of vacancies within the market now making it really challenging to recruit into our planning team. We still really struggled to get applicants with the relevant skills. We shared the roles we currently had available to The Forum jobs page, and we saw a massive spike in applicants." Alix Corden, Scheduling Manager, VitalityHealth

Published on 26 June 2025

2025 Awards Case Study: AI that changed customer support

When Digital Language Partners (DLP) and Emovis first started working together, they weren’t the most obvious match. DLP is a small startup with big ambitions in AI-driven customer communication. Emovis is a major global player in tolling and transport solutions. But partnerships aren’t about size—they’re about shared vision. And what they achieved together proves just that.