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Kate Dent
Real Time Automation Lead AXA
Paul Buckle
Change Manager Legal & General
Dave Wilkinson
Regional Planning Manager British Gas
Sarah Foley
Head of Customer Service
North Yorkshire County Council
John Kelly
Head of Data & Intelligence North Yorkshire County Council
John Bousfield
Solutions Consultant Verint
Graeme Gabriel
WFO Solution Consultant NICE Systems
Andy Springall
Head of Sales, Service and Energy Utility Warehouse
Mark Brown
Head of Resource Planning Virgin Media