Scheduling & Wellbeing Modules

Scheduling is much more than creating shifts, so we have designed a series of webinars to explore the opportunities in developing the right flexibility strategy for your business.

Published on 18 June 2021

Contact Centre Platforms

Event date: 18/06/2024 09:30 - 11:00 Export event

Tuesday 18th June, 09:30 - 11:00

This small discussion group is the chance for practitioners to share experiences in gaining value from all facets of your Contact Centre Routing Platform including – Telephony Strategies, Routing, IVR, Chatbots, Webchat, Email, Asynchronous Messaging, Cloud v Premise etc to support a better customer and colleague experience across all channels in your organisation.

We send Outlook invites for these groups so your email will be shared with other members of the group.