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2023 Quality & Improvement Awards: Carrina Erdos at L&Q

Published on 24 April 2023

2023 Quality & Improvement Awards: Carrina Erdos at L&Q

Carrina Erdos has taken QA beyond the Contact Centre at L&Q. Developing processes for improvement with a commitment to customer service and delivery.

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Categories: Library, Operational Improvement, Awards Case Studies

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