Operational Effectiveness & Real-Time Modules

Develop a deep understanding of Real-Time and establish key operating principles to be better prepared prior to the day, more effective on-the-day and capture understanding and learning.

Published on 30 August 2024

The Strategy Pyramid & The Four Lens model

This module covers the strategy pyramid and three-lens model in an organisation, focusing on streamlined strategic implementation:
- Strategy Alignment: Aligns all actions with organisational objectives, considering key stakeholders like customers, colleagues, and regulators.
- Operational Strategies: Outlines specific strategies for various operational aspects, supported by precise performance measures.
- Process and Quality Improvement: Emphasises refining processes through targeted diagnostic measures and quality checks to align closely with strategic goals.