Operational Effectiveness & Real-Time Modules

Develop a deep understanding of Real-Time and establish key operating principles to be better prepared prior to the day, more effective on-the-day and capture understanding and learning.

Published on 10 January 2024

Shrinkage (2) - The Planning Wheel (Shrinkage)

In this module, you will be introduced to our Planning Wheel, a device for illustrating how 100% of the time spent in your centre is being used.

- Learn the critical factors of shrinkage management and the pitfalls to avoid
- Discover the importance of forecasting human behaviour and shrinkage and how you can influence shrinkage through your work
- Complete an exercise based on your own business to help you to understand the Planning Wheel