Operational Effectiveness & Real-Time Modules

Develop a deep understanding of Real-Time and establish key operating principles to be better prepared prior to the day, more effective on-the-day and capture understanding and learning.

Published on 06 September 2023

Conformance & Adherence

Measuring and managing adherence and conformance effectively is critical, however this is often mis-understood and can drive the wrong behaviour. This module takes a close look at both measures, how they should becalculated and classic mistakes. Learning outcomes include:
- Understand how to calculate and report adherence and conformance
- Define new measures which drive the right behaviour
- Learn the pit falls to avoid and how to improve performance