2025 Best Practice Guide
Raising Standards

Operational Effectiveness & Real-Time Modules

Develop a deep understanding of Real-Time and establish key operating principles to be better prepared prior to the day, more effective on-the-day and capture understanding and learning.

2025 Awards Case Study: Redefining workforce flexibility

Published on 26 June 2025

2025 Awards Case Study: Redefining workforce flexibility

eBay had a challenge. They, like many businesses, wanted to give their team mates more flexibility. They also aimed to keep operational efficiency. Traditional scheduling models weren’t cutting it. Employees needed more control, but the systems in place couldn’t handle the level of autonomy they envisioned. Enter QStory, a partner that wasn’t just selling software but was willing to listen, collaborate, and push the boundaries of what was possible.

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Author: Leanne McNamee

Categories: Library, Awards Case Studies

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