Quality & Customer Experience Modules

Understand key models, theories and tools to simplify your processes and ways of working. Consider the opportunity to improve by applying CI principles to how you plan, schedule and manage resources.

Review Frameworks

Published on 19 August 2020

Review Frameworks

Hosted by Ian Robertson

For effective quality and improvement we need review frameworks but these aren’t always as effective as they could be.  In this module we explore the principles that will allow you to design and use your frameworks to deliver real value.
 - Hear about the purpose of review frameworks and the value they can deliver.
 - See the different types of frameworks we need to deliver sustainable improvement
 - Learn from some of the most frequently asked questions from our members.

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