Understand key models, theories and tools to simplify your processes and ways of working. Consider the opportunity to improve by applying CI principles to how you plan, schedule and manage resources.
Published on 26 June 2025
When SVL and Trainline began their partnership, neither expected how much it would grow. It wasn’t just about new technology. It was about changing how Trainline worked. The goal was to improve efficiency and create a better experience for employees and customers.
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Author: Leanne McNamee
Categories: Library, Awards Case Studies
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