2025 Best Practice Guide
Raising Standards

Quality & Customer Experience Modules

Understand key models, theories and tools to simplify your processes and ways of working. Consider the opportunity to improve by applying CI principles to how you plan, schedule and manage resources.

2025 Awards Case Study: Delivering more for employees whilst protecting performance through WFM

Published on 26 June 2025

2025 Awards Case Study: Delivering more for employees whilst protecting performance through WFM

When Tructyre set out to transform its workforce management, they didn’t start from scratch, they already had the right system in place: Peopleware. But Tructyre wanted to transition from a 40-hour- to a 37.5-hour week, a strategic move to improve employee work-life balance without increasing headcount or compromising service levels.

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Author: Leanne McNamee

Categories: Library, Awards Case Studies

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